Legal

Privacy Policy

Effective date: August 2, 2026 · Last updated: August 2, 2026

FlowStacks ("FlowStacks," "we," "us," or "our") builds websites, SEO campaigns, paid advertising, AI chatbots, and CRM automation for local service businesses. This Privacy Policy explains how we collect, use, and protect information when you visit our website, request a Free Growth Assessment, or use tools we've built for you or your business.

By using this website, you agree to the practices described in this policy. If you do not agree, please do not use the site or submit information to us.

1Information We Collect

We collect information in the following ways:

  • Information you provide directly — name, business name, email address, phone number, website URL, and any details you submit through our Free Growth Assessment, contact form, or email.
  • Information collected automatically — IP address, browser type, device type, pages visited, referring URL, and general location, collected through cookies and analytics tools.
  • Information from third-party platforms — data made available through Google Ads, Facebook Ads, Google Business Profile, and Google Search Console when we manage these accounts on your behalf.
  • Communications — records of calls, texts, emails, or chatbot conversations you have with us or with automation systems we've built for a client business.

2How We Use Your Information

We use the information we collect to:

  • Prepare and deliver your Free Growth Assessment and Growth Report
  • Respond to enquiries and provide customer support
  • Build, host, and maintain websites and lead generation systems
  • Manage SEO, Google Ads, and Facebook Ads campaigns
  • Operate AI chatbots and CRM automation on behalf of client businesses
  • Send service updates, reports, and relevant marketing communications
  • Improve our website, services, and internal processes
  • Meet legal, accounting, and regulatory requirements

3Lead Forms & Growth Assessments

When you submit our Free Growth Assessment or any lead form on this website, the information you provide is used to review your current website, rankings, competitors, and advertising, and to prepare a custom Growth Report. Submitting a form does not create any obligation to purchase our services.

4Cookies & Tracking

We use cookies and similar technologies to keep the site working correctly, understand how visitors use it, and measure the performance of our advertising. This includes:

  • Essential cookies — required for core site functionality
  • Analytics cookies — help us understand traffic and site usage
  • Advertising cookies — used for conversion tracking and retargeting via Google and Meta

You can control or disable cookies through your browser settings. Disabling cookies may affect how parts of the site function.

5Advertising & Analytics Partners

We use third-party tools to measure site performance and ad campaign results, including Google Analytics, Google Ads conversion tracking, and the Meta (Facebook) pixel. These partners may collect information about your visit in accordance with their own privacy policies. We do not control how these third parties use data beyond the scope of our campaigns.

6Third-Party Services

To deliver our services, we work with trusted third-party providers who process data only as needed to support the services we offer. These may include:

  • Web3Forms — for secure form submission handling
  • Google Analytics — for website traffic and usage insights
  • Google Ads — for campaign management and conversion tracking
  • Meta (Facebook) — for advertising and conversion tracking
  • Hosting providers — to keep websites online and secure
  • Email providers — to send communications and reports
  • CRM and automation platforms — to manage leads and follow-up

Each provider operates under its own privacy policy, and we choose providers we consider reputable for the purpose of delivering our services.

7AI Chatbot & Automation

Some websites we build include an AI chatbot, automated SMS/email follow-up, and CRM automation. Messages exchanged with these tools are stored so that the relevant business can respond to your enquiry, and may be used to improve response quality. These systems are operated on behalf of the client business you contacted, not as a general FlowStacks product.

AI-generated responses may be reviewed by our team or the relevant client business to help improve accuracy, service quality, and customer support.

8How We Share Information

We do not sell your personal information. We may share information with:

  • Service providers who help us operate our business (hosting, CRM, email, and automation platforms)
  • Advertising platforms (Google, Meta) for campaign management and conversion tracking
  • The client business whose website or ad campaign you contacted, where relevant to fulfilling your enquiry
  • Authorities, where required to comply with the law or protect our legal rights

9Data Retention

We retain personal information for as long as needed to provide our services, maintain business records, and meet legal or accounting obligations. When information is no longer needed, we take reasonable steps to delete or anonymize it.

10Your Rights & Choices

Depending on your location, you may have the right to:

  • Request access to the personal information we hold about you
  • Request correction or deletion of your information
  • Opt out of marketing communications at any time
  • Object to or restrict certain uses of your information

To exercise any of these rights, contact us using the details below.

11Data Security

We use reasonable administrative, technical, and physical safeguards to protect your information. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

12Children's Privacy

Our services are intended for business owners and are not directed at children under 16. We do not knowingly collect personal information from children.

13Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. Continued use of the site after changes are posted means you accept the revised policy.

14Business Information

Business Name: FlowStacks
Location: India
Email: contact@flowstacks.cloud

Questions About This Policy?

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