Start broad. The more honest and specific you are, the more accurate your report will be.
Be specific — "HVAC repair" or "yoga studio" is better than "service business"
One or two sentences. This is the most important context for your report.
Section 2 of 5
Getting customers
This is where most businesses leak money without knowing it. Answer honestly — this shapes the most important part of your report.
Section 3 of 5
Keeping customers
Acquiring a customer costs 5–7× more than retaining one. This section reveals how much is left on the table with the people you've already won.
Customers rarely returnExtremely loyal base
Section 4 of 5
How you operate
Where your time goes, what's broken, and what's costing you the most energy without a return.
This is the single most valuable question. Be specific and honest.
Total chaosRuns like clockwork
Section 5 of 5
Goals & what's in the way
Last section. Your answers here shape the priority order of your report's recommendations.
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Assessment received.
Thank you for completing the Business Growth Assessment. A confirmation has been sent to your email address.
We'll review your answers and prepare your personalised growth report. You'll receive it within 24 hours.
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What happens nextWe review every answer and build a report specific to your business — not a generic template.
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Check your inbox in 24 hoursYour personalised growth diagnosis will arrive by email. Check your spam folder if you don't see it.
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Questions?Email automations.flowstacks@gmail.com and reference your business name.